"The best salespeople are great listeners—that's how you find out what the buyer wants." Larry Wilson and Spencer Johnson Have you had a supervisor get angry at you for not doing the task as you were asked to? Was it because you assumed what they were going to say, and half listened? It is a common practice that we ‘hear’ the instruction, but only a few people actually … [Read more...]
Archives for July 2017
Don’t Want to Answer the Question? Find Out How
Each one of us have had the experience multiple times of being asked a question that we don’t want to answer. This happens in our professional and personal life, and we often don’t know how to proceed quickly or gracefully. Essentially, the reason you don’t want to answer a question is what gives you your strategy for responding: • The asker has not earned the … [Read more...]
