Raising Vibration Through Listening
Dear Friends, I am excited to tell you I am going to be on the radio Saturday, August 19th, 2017 the show starts at 9:00am CDT . I will be a featured special guest, interviewed on The Dr. Leslie Show with Technology of Faith which is about creating your world intentionally, through alignment of mind, body, and SPIRIT! The show is broadcast on WRHI AM 1340 / FM 100.1 in … [Read more...]
A Refresher on Improving Listening Skills At Work
"The best salespeople are great listeners—that's how you find out what the buyer wants." Larry Wilson and Spencer Johnson Have you had a supervisor get angry at you for not doing the task as you were asked to? Was it because you assumed what they were going to say, and half listened? It is a common practice that we ‘hear’ the instruction, but only a few people actually … [Read more...]
Don’t Want to Answer the Question? Find Out How
Each one of us have had the experience multiple times of being asked a question that we don’t want to answer. This happens in our professional and personal life, and we often don’t know how to proceed quickly or gracefully. Essentially, the reason you don’t want to answer a question is what gives you your strategy for responding: • The asker has not earned the … [Read more...]
Decoding Body Language in an Online World
A colleague of mine called me a few weeks ago fuming about one of his Millennial employees blowing a sales presentation because of a communication issue he hadn’t encountered before. He was confused by this experience because his employee heretofore had been a high performer. The employee was bewildered, as he thought he was doing a great job until the end of the presentation, … [Read more...]
Effective Communication: What Not to Say in an Argument
Of all the words not to say when a discussion is turning heated, ‘you’ triggers a myriad of emotions: anger, resistance, shame, distrust, or guilt. When faced with, ‘You're crazy,’ ‘You should be ashamed,’ ‘You’re wrong,’ ‘You could do better,’ or ‘You can't,’ your response is doubt, insecurity, or fear. Not exactly a great way to get to a resolution! Effective communication … [Read more...]